52ViKING

52ViKING has a wide range of features, which cover counter sales, payment, and customer service as well as back-store, retail chain management, and communication functions. Because 52ViKING is modular, you can set it up to match your organization's exact needs, from the independent store with a need for in-store features, to the centrally-managed retail chain that needs a checkout terminal system that's efficiently integrated with central product management and finance systems.

For retail chains, the 52ViKING chain module offers an efficient interface between the chain's central systems and the store network. The 52ViKING chain module thus takes care of all distribution and collection of data to and from the 52ViKING checkout terminal and store systems in the chain's stores. Naturally, this distribution and collection can take place both with fixed batch runs or on an ongoing basis in a real-time online environment.

For shopping centers, a special 52ViKING shopping center module ensures efficiency. A central server supports the joint central administrative functions, including any account and credit authorization systems. Each store runs their own business, managing their separate product and price indexes, balances, reports, and communication to their individual chain offices. If required, you can integrate other checkout and store systems into the 52ViKING solution and handle collection of sales information and management of account and credit management on a joint central basis.

52ViKING is easy to integrate with other systems because of its modular setup and its flexible import/export tool. This applies to finance, product management, logistics, electronic payment, external credit authorization and banking systems, CRM solutions, spreadsheets, internet commerce, electronic signage, electronic weighing, space management, and much more.

52ViKING is based on standard technology, which provides optimal reliability, quick and simple servicing, and not least continuous access to important information on product sales and markups for individual products, product groups, departments, stores, or even an entire chain.

At Fiftytwo we continuously conduct extensive usability research to ensure that all levels of 52ViKING are easy for store employees to operate without the need for specialist computer skills.

52ViKING has great focus on simple and flexible implementation, usability, and security in the form of help functions and a high level of automated process organization.

Some examples:

• All texts are located outside the programs, so you can easily translate or customize them

• Structure and layout of screenshots, menus, reports, till receipts, keyboard, etc. are easily customizable

• Many dedicated modules make it possible to configure the solution and functionality to meet individual store or retail chain requirements

• A wide range of functions are customizable via parameters to meet individual store or retail chain requirements

• Automatic startup and shutdown

• Automatic management of tasks that fit together logically as a consequence of particular actions

• Built-in restart and system recovery as well as data management facilities ensure continuous operation without loss of data

• 24-hour operation

• User-definable filing system for logs, journals, till transactions, till receipts, and accumulated sales figures

• All changes in the database are registered in journals and logs

• Automatic communication with batch and/or real-time dialogue with central systems

• Automatic communication with other systems

• Automatic backup

• Automatic daily balances

• Menu system with access control to all back-office functions

• Access control per shop assistant/till for all functions, sales types, payment methods, etc.

• Online documentation

• Help functions with help texts and descriptions of individual working processes

• Built-in system management facilities for monitoring, diagnosis, hotline support, program distribution, etc.

• Facilities that ensure continuous operation without loss of data

In addition to the till functions, 52ViKING has an extremely comprehensive functionality at server level, which covers daily product management tasks in both the individual store and the retail chain.

Thanks to its modularity, 52ViKING can be set up for the individual store or retail chain so that it matches the functional requirements as well as the relationship between central and decentralized functionality, management, and reporting. Features include:

• Maintenance of product range, prices, campaigns, etc.

• Log entries of all changes, including product and price information

• Product and price checks via manual terminal

• Campaign management and reporting

• Account and credit card processing with internal and/or external authorization

• Daily balance

• Electronic audit log with search functions and ability to analyze till receipts

• Shelf-edge signage

• Electronic shelf labels (ESLs)

• Customer price checker functions

• Customer loyalty functions

• Sales & markup statistics and reports

• Report generator

• Stock management at quantity level

• Stocktaking procedure

• Account statement for debtors

• Central monitoring of till services

• Import/export for integration with other systems

• Integration with TOMRA reverse vending machines

• Integration with Symbol self-scanning systems

• Communication with central systems

• Communication with wholesalers and suppliers

• Chain module for central data collection and distribution

• Retail chain statistics module

• Retail chain module for central auditing

• System management facilities

52ViKING provides business value on many levels:

• Stable operations

  In 52ViKING, the underlying platform is a highly stable Linux production version that’s widely respected for its strong operational reliability. On top of that you find Fiftytwo's stable code base that has no memory leaks.

  Because 52ViKING has been in operation for years, we’ve identified and eliminated errors that relate to platforms, code base, and networks, so that they don’t affect the core POS operations.

  52ViKING also has comprehensive offline capabilities, so that it can, for example, receive payment and complete sales even in offline mode.

  When you add all that together, you get a solution that’s simply based on highly stable operations.

• Fast and efficient

  No human being can outperform 52ViKING. It’s fast even when it runs on the minimum required standard processor with minimum required standard RAM.

  Nightly batch runs don’t slow down 52ViKING. It typically handles an entire store’s balancing in around two minutes, and its queueing engine makes sure that pending transactions are queued while the night batch runs.

• Configuration flexibility

  In 52ViKING, you can set up any user security level that you need for your organization’s staff, roles, local procedures, key levels, etc.

  It’s a well known fact that till hardware devices often don’t support many security levels, but with 52ViKING you have total freedom to implement exactly the user security levels that you need.

• Highly customizable

  52ViKING offers a broad range of customization and integration options for everything from implementing loyalty programs to printing customized receipts with your logo positioned right where you want it.

• Powerful APIs

  52ViKING exposes many of its features, such as its pricing engine, as APIs.

  You can also easily integrate third-party functionalities, such as gift card servers, with 52ViKING through APIs.

• Fast and powerful pricing, campaign, and discount engine for unified commerce

  If you operate in a unified commerce environment, where customer experiences must work seamlessly together across all of your physical and digital sales channels, you'll want to meet your customers with the same prices, discount structures, and product availability, regardless of whether they visit your stores physically, online, via an app – or in any combination, for example with click & collect.

  You can do just that with Unified commerce with 52MASTERPRICER, a central basket calculator at the heart of your unified commerce solution.

• Central, real-time store and till overview

  In 52ViKING, you can monitor live data from every till in every store in a single drill-down overview.

  The live data is actionable, so you can act on it immediately if you detect an error or an optimization opportunity – a vital feature, especially for self-service checkouts (SCOs).

• Efficient backend processes

  The many integration options for ERP and PIM systems in 52ViKING provides support for enterprise-scale processes for procurement and for keeping article and price information up to date.

  If required, you can overrule individual prices locally or based on campaigns, so you can quickly sell remaining seasonal articles, trim near-end-of-lifetime stock, etc.

  For process automation, 52ViKING can automatically generate order proposals based on configurable stock level thresholds for individual stores.

• Automated end-of-day procedures

  52ViKING handles end-of-day procedures automatically and with enterprise-scale capacity, even for stores that operate round the clock.

  52ViKING helps operators ensure accuracy and speed up manual processes like cash balancing, printing of turnover reports, etc. – even in multiple currencies.

• Same core POS system on multiple outlets

  With 52ViKING, you get the same till feature set across all outlet client types (physical tills, mobile POS, self-service checkouts (SCOs), self-scanning devices for hybrid checkouts, etc.).

  You never need to select features based on the capabilities of the outlet clients. You can trust that features work on all your outlet clients. While features may indeed look differently on a small mobile device than on a large till touch screen, you can trust them to work the same way.

• Easy to support

  Shopkeepers and shop assistants have plenty to do in a day’s work, so they shouldn’t worry about IT systems.

  With the actionable drill-down overview of all your organization’s stores and tills in 52ViKING, you can handle support issues centrally. When you need help from us, Fiftytwo’s product support experts can access your central overview via VPN or TeamViewer to provide hands-on help very quickly.

  Our highly skilled support engineers are available every day of the year, and Fiftytwo offers basic support plans that cover normal office hours as well as extended support plans to suit your organization’s needs.

• Business intelligence, analytics, and data export

  52ViKING provides multiple options for gaining insight and evaluating business impacts through Power BI reporting, XML data export, etc., so that you can easily and efficiently benefit from proactive analytics, trends identification, campaign effect evaluations, insight into local or regional differences, before/after scenarios, etc.

Denmark's largest retailer Salling Group has worked with Fiftytwo for more than 30 years. They've chosen 52ViKING as the POS solution for all of their stores (the Salling department stores, the Bilka, Føtex, and Netto supermarkets as well as the BR toy stores) in Denmark, internationally, and online, so they use the same solution everywhere. They also use 52ViKING with their BilkaToGo and Netto Scan&Go solutions, where prices are retrieved directly from 52ViKING to ensure that prices are the same across all channels.

• Duration: 2.42

• Language: Danish without subtitles (if you don't understand Danish, the footage to a large extent speaks for itself)