Fiftytwo help & knowledge center

27 May, 2024: Deactivate 52ViKING Emergency POS and recover from emergency (improved)

24 May, 2024: Answers to questions about MPOS (improved)

17 May, 2024: Handle sales in 52ViKING Web POS UI (updated and improved)

16 May, 2024: 52ViKING payment methods (applied minor updates and improvements)

15 May, 2024: 52ViKING MPOS (updated and simplified)

15 May, 2024: 52ViKING Emergency POS (updated texts and illustrations)

07 May, 2024: Updated multiple 52ViKING Store Administration-related topics to reflect changes in user interface

06 May, 2024: Manage tills in 52ViKING Store Administration (minor updates and improvements)

26 April, 2024: Customer features in 52UNATTENDED (new)

25 April, 2024: Manage your 52UNATTENDED stores centrally (updated with information about how to handle incidents reported by customers)

22 April, 2024: Set up 52ViKING to run MPOS (minor improvements to provide a better overview)

16 April, 2024: Updated glossary

08 April, 2024: Set up 52ViKING to run MPOS (updated to reflect ability to centrally configure Softpay for multiple MPOS devices)

05 April, 2024: Updated a number of 52ViKING MPOS-related topics

05 April, 2024: Deploy 52ViKING MPOS app manually (for customers' administrators) (removed; use MDM instead)

03 April, 2024: 52ViKING payment methods (minor updates)

22 March, 2024: Deploy 52ViKING MPOS app with MDM (updated with information about deployment of .json file with cloud POS user access credentials)

22 March, 2024: Understand 52ViKING architecture (updated to new format)

13 March, 2024: Set up 52ViKING to run MPOS (updated with less focus on activation keys)

13 February, 2024: 52ViKING POS Designer components (updated information about video player component)

09 February, 2024: Customer access to 52UNATTENDED stores (new)

09 February, 2024: Manage your 52UNATTENDED stores centrally (new)

09 February, 2024: 52UNATTENDED (now serves as landing page for related 52UNATTENDED topics)

16 January, 2024: Updated a number of 52ViKING MPOS-related topics with link to Softpay information about minimum requirements, supported Android devices, etc.

11 January, 2024: Deploy 52ViKING MPOS app with MDM (updated with information about host_address parameter for connection to on-premise POSs)

10 January, 2024: 52ViKING Web POS UI self-service checkouts (SCOs) (new)

10 January, 2024: Manage tills in 52ViKING Store Administration (updated with information about relevant configuration parameters for SCOs)

09 January, 2024: 52ViKING POS Designer (added information about diagram templates that make it easy to get started)

04 January, 2024: 52UNATTENDED (updated with information about blocking of customers who misbehave)

04 January, 2024: Answers to questions about 52UNATTENDED (updated with information about blocking of customers who misbehave)

02 January, 2024: 52ViKING POS Designer (extended benefit descriptions)

21 December, 2023: Set up 52ViKING to run Emergency POS (added prerequisite re. disk space on store controllers)

13 December, 2023: Deploy 52ViKING MPOS app with MDM (new)

13 December, 2023: Deploy 52ViKING MPOS app manually (for customers' administrators) (simplified)

13 December, 2023: Set up 52ViKING MPOS app on Android devices (added section about MDM-deployed apps)

05 December, 2023: 52ViKING Emergency POS (updated)

03 December, 2023: Set up 52ViKING to run Emergency POS (new)

03 December, 2023: Activate 52ViKING Emergency POS (new)

03 December, 2023: Deactivate 52ViKING Emergency POS and recover from emergency (new)

13 November, 2023: Changed the term article family to discount family

10 November, 2023: Manage articles in 52ViKING Store Administration (improved examples)

10 November, 2023: Answers to questions about replacing a POS solution (new)

07 November, 2023: Answers to questions about MPOS (new)

07 November, 2023: Handle sales in 52ViKING Web POS UI (added information about sorting in section about sale of paint tintings)

03 November, 2023: Manage articles in 52ViKING Store Administration (updated shelf label section)

24 October, 2023: Restructured menus to focus on 52ViKING and 52UNATTENDED solutions

23 October, 2023: Handle B2B customers in 52ViKING Web POS UI (added information about blocked B2B customers)

29 September, 2023: Removed 106 52eSELLER SUITE-related topics due to organizational changes

22 September, 2023: Set up 52ViKING to run MPOS (updated information about version numbering of the vik-14958 package)

21 September, 2023: Collection of useful 52ViKING tips (new, overview of tips and tricks from across the 52ViKING help)

19 September, 2023: 52ViKING Store Administration (updated images)

19 September, 2023: 52ViKING Client (updated images)

13 September, 2023: 52API PROMOTION (improved examples)

11 September, 2023: 52ViKING POS Designer components (improved a number of component descriptions)

07 September, 2023: Set up 52ViKING to run MPOS (updated with feedback from use in customer environments)

04 September, 2023: 52UNATTENDED (extended with information about customer registration methods and management portal workflows)

24 August, 2023: Set up 52ViKING to run MPOS (added chain ID to mposonpremsc package names)

21 August, 2023: Optimized changelog creation and maintenance

17 August, 2023: Multiple 52ViKING MPOS-related topics (updated)

25 July, 2023: Answers to questions about 52UNATTENDED (new)

25 July, 2023: 52UNATTENDED (new)

27 June, 2023: 52ViKING POS Designer diagrams (updated with information about new Launch package feature for testing a diagram on a specific till)

27 June, 2023: 52ViKING POS Designer layouts (updated with information about new GlobalPrompt layout type)

27 June, 2023: 52ViKING POS Designer components (updated with information about new basic label types for use with cash management systems as well as new Autocomplete form component)

01 June, 2023: Handle sales in 52ViKING Web POS UI (updated with fact that some countries don't allow printing of more than one receipt copy)

31 May, 2023: (updated with 52eSELLER SUITE web, Version 2.6 SB4_Rel, build 46)

12 May, 2023: Use 52ViKING MPOS (added information about the ability to connect the MPOS device to a receipt printer via Bluetooth or wi-fi)

12 May, 2023: Handle sales in 52ViKING Web POS UI (updated information about how to sell paint tintings)

08 May, 2023: Manage articles in 52ViKING Store Administration (updated with information about the consequences of changing the price of an article that is a member of a price group)

01 May, 2023: Manage articles in 52ViKING Store Administration (updated to reflect latest changes to user interface)

18 April, 2023: Handle returns in 52ViKING Web POS UI (updated with information about registration of online order number if a returned article was bought online)

21 March, 2023: 52ViKING discount types (updated section about discount baskets' load on tills)

10 March, 2023: Manage articles in 52ViKING Store Administration (updated Advanced section)

10 March, 2023: Manage campaigns in 52ViKING Store Administration and Manage campaigns in 52ViKING Web POS UI (updated with information about customer getting best deal if discounts overlap)

09 March, 2023: 52ViKING Store Administration (new)

23 February, 2023: 52ViKING POS Designer resources (updated with details about adding icons in .svg format and about how adding resources is different from attaching them)

23 February, 2023: 52ViKING POS Designer components (updated Notification components section)

07 February, 2023: 52ViKING POS Designer components (updated with a number of new or changed components)

03 February, 2023: Register new customer in 52ViKING Web POS UI (added descriptions of B2B customer registration scenarios)

03 February, 2023: 52ViKING MPOS (updated to cloud-based solution)

03 February, 2023: Set up 52ViKING MPOS app on Android devices (updated to cloud-based solution)

02 February, 2023: Register new customer in 52ViKING Web POS UI (added descriptions of B2C customer registration scenarios)

01 February, 2023: Handle sales in 52ViKING Web POS UI (added section about automatic handling of VAT rates)

24 January, 2023: Use 52ViKING MPOS (updated sections about total purchase discount and changing price of single article)

24 January, 2023: Handle sales in 52ViKING Web POS UI (added information about reason code selection in connection with manual discounts)

24 January, 2023: Handle B2B customers in 52ViKING Web POS UI (added information about possible time-limited extensions of account customers' credit limits)

23 January, 2023: 52ViKING discount types (added links to information about where and how to manage discounts for individual articles and for multiarticle campaigns as well as to how shop assistants can grant manual discounts)

23 January, 2023: Handle sales in 52ViKING Web POS UI (added information about possible restrictions on selling multiple articles in one go as well as on using the repeat key)

23 January, 2023: Manage 52ViKING POS Designer languages (updated)

18 January, 2023: Handle returns in 52ViKING Web POS UI (new)

18 January, 2023: Handle sales in 52ViKING Web POS UI (moved section about returns to new topic Handle returns in 52ViKING Web POS UI)

18 January, 2023: 52ViKING Web POS UI till management (cash statements, etc.) (new)

18 January, 2023: Handle sales in 52ViKING Web POS UI (moved section about till management features to new topic 52ViKING Web POS UI till management (cash statements, etc.))

17 January, 2023: Re-enabled display of the following topics about on-premise APIs and added links to information about cloud APIs: 52API ACCOUNT, 52API ARTICLE, 52API BASKET, 52API BONUS, 52API GIFT CARD, 52API ORDER, 52API PROMOTION, 52API SAVE RECEIPT, and 52API VOUCHER

17 January, 2023: 52MASTERPRICER APIs & architecture (updated with information about APIs for cloud and on-premise use)

11 January, 2023: 52ViKING Web POS UI (added information about discount stamps, about vouchers, about manual registration of gift card numbers, and about training mode)

11 January, 2023: Handle sales in 52ViKING Web POS UI (added information about customer analyses)

10 January, 2023: Handle sales in 52ViKING Web POS UI (added information about how to withdraw cash from tills and about doing statements where you register numbers rather than amounts)

10 January, 2023: 52ViKING Web POS UI (added information about how to register a till's start cash amount)

06 January, 2023: Manage articles in 52ViKING Store Administration (new)

05 January, 2023: Handle sales in 52ViKING Web POS UI (multiple further updates and improvements)

04 January, 2023: Handle sales in 52ViKING Web POS UI (multiple further updates and improvements)

04 January, 2023: Handle B2B customers in 52ViKING Web POS UI (added information about payments into accounts)

03 January, 2023: Handle sales in 52ViKING Web POS UI (multiple updates and improvements)

02 January, 2023: Handle sales in 52ViKING Web POS UI (added information about articles that require a warranty certificate, added information about accessing external resources)

02 January, 2023: 52ViKING Web POS UI (added information about changing passcodes)

14 December, 2022: Removed information about 52MASTERPRICER APIs. Fiftytwo API documentation is now on https://api.fiftytwo.com/

12 December, 2022: Search for articles in 52ViKING Web POS UI (updated information about selling multiple identical articles in one go)

12 December, 2022: Handle sales in 52ViKING Web POS UI (updated information about selling multiple identical articles in one go)

07 November, 2022: 52ViKING POS shop assistant roles (new)

03 November, 2022: Set up view groups (PLU buttons) (52ViKING, new)

25 October, 2022: Manage campaigns in 52ViKING Web POS UI (added information about campaign administration only being available in some organizations)

25 October, 2022: Register new customer in 52ViKING Web POS UI (updated procedure to reflect fact that B2B customer registration is accessed differently depending on organizations' layout)

25 October, 2022: Search for articles in 52ViKING Web POS UI (updated procedure to reflect fact that article search is accessed differently depending on organizations' layout)

25 October, 2022: 52ViKING Web POS UI (updated description of menu in display's right side)

21 October, 2022: (updated with 52eSELLER SUITE web, Version 2.5 SB4_Rel, build 25)

18 October, 2022: 52ViKING Web POS UI (improved topic structure, added examples and information about buttons for sale of articles without barcodes)

18 October, 2022: Handle sales in 52ViKING Web POS UI (added information about buttons for sale of articles without barcodes)

05 October, 2022: 52ViKING Web POS UI (updated several sections, added information about switching salespersons and signing off tills)

05 October, 2022: Handle sales in 52ViKING Web POS UI (removed information about signing off tills)

03 October, 2022: Register new customer in 52ViKING Web POS UI (new, information about how to add new B2B customers has moved to this topic from Handle B2B customers in 52ViKING Web POS UI)

26 September, 2022: 52ViKING discount types (updated)

23 September, 2022: Updated references to 52LEASING help, which has been moved to the Fiftytwo support portal

02 September, 2022: Manage campaigns in 52ViKING Web POS UI (new)

26 July, 2022: 52ViKING (updated solution description)

06 July, 2022: 52MASTERPRICER APIs & architecture (updated architecture diagrams)

29 June, 2022: Improved display of search results

20 June, 2022: Implemented new corporate visual identity and updated product names

03 June, 2022: 52ViKING (added link to minimum hardware requirements)

02 June, 2022: Minimum requirements for 52ViKING (new)

31 May, 2022: 52ViKING (added business value section)

23 May, 2022: Small improvements to multiple 52eSELLER SUITE topics

09 May, 2022: 52eSELLER SUITE (updated feature highlights list)

01 April, 2022: Added multiple new 52eSELLER SUITE topics

25 November, 2021: 52ViKING Web POS UI (updated with information about how to toggle full-screen mode off and on)

09 November, 2021: First public version