Order management

The Fiftytwo suite of APIs makes 52ViKING ideal for:

  • handling and calculating click & collect orders

  • offering endless aisles

Endless aisles is a retail concept that enables physical stores to offer customers a greater selection of articles that what's available in the stores themselves. This is convenient for both customers and stores because it helps prevent lost sales and wasted time, for example if:

  • an article is sold out in the store

  • an article isn't available in the quantity that the customer wants to buy

  • an article is too bulky to sell in the store

In such cases, the customer can simply order the non-available articles in-store, through an API-facilitated integration between the chain's POS and eCommerce solutions. They can then have the articles delivered to their doorstep, to the store for pickup, or to another pickup point of their choice.

The order management capabilities offered by the Fiftytwo suite of APIs let customers start an order either in-store or on a webshop and finish it elsewhere, so it provides:

  • Integration between web and physical stores

  • Sales through web and in-store purchases

  • The basis for click & collect

  • The basis for endless aisles

It provides features such as:

  • Creation of new orders

  • Consistent order handling

  • Order handling from chain level down to individual stores

  • Adding and changing of order lines and calculation

  • Payment registration (via payment gateway)

  • Registering of complete order – calculated by external system

  • Viewing of order status and receipt ID

In other words: an ideal solution for order handling between web and physical stores, be it for endless aisles or click & collect.

Fiftytwo API suite: The order integration enabler

The Fiftytwo suite of APIs (Application Programming Interfaces) helps integrate different systems.

It facilitates lightning-fast handling of data about orders, articles, campaigns, customers, stores, etc.

That way you can keep information about orders, articles, prices, and discounts incessantly aligned across every relevant sales channel in a unified commerce ecosystem that includes endless aisles and/or click & collect offerings.

Fiftytwo offers two series of powerful APIs that let you work intelligently and flexibly with orders in all aspects of your unified commerce environment:

If you don't have software development skills in your organization, reach out to us and a Fiftytwo consultant can help your organization use the APIs.

Related: 52ViKING

Related: Understand 52ViKING architecture

Related: Unified commerce

Related: Fiftytwo cloud-based APIs

Related: Fiftytwo on-premise APIs